Frequently Asked Questions

A fine, breathable base — 0.03 to 0.08mm — with hair knotted to it by hand and cut to your head in limited batches. Worn daily, it is indistinguishable from your own hair.

0.03mm is the most invisible, for events and photography (about one month of active life). 0.06mm — the hybrid — suits roughly 90% of clients, with three months of life. 0.08mm is the most durable, for swimmers and extreme wear (about five months).

It depends on the base and your routine — from one to five months of active life. Most clients keep two systems in rotation and renew on a predictable cadence.

Six European shades: Soft Black, Dark Ash Brown, Chestnut, Warm Auburn, Field Blonde and Salt and Pepper.

Send a few photos in natural light and a colourist returns your exact shade at no cost and with no obligation — so your first commission is right the first time.

Yes. Salt and Pepper is part of our core palette, and we can blend density to your greying pattern.

Each system is made to a single head. The match quiz and a short measurement guide get you to the right fit; the atelier confirms before cutting.

Every system is cut to order in limited batches. Nothing is mass-produced.

Gentle washing on a regular cadence with the right products extends the base's life. A full care guide ships with your first commission.

Yes — choose the 0.08mm base for swimmers and extreme wear.

Discreetly, in unbranded packaging, dispatched within 24 hours from our European atelier across Paris, Milan and Berlin. Delivery is complimentary on your first commission.

Typically three to five days after dispatch, depending on your city.

Entirely. Packaging is unbranded and your details stay with the atelier.

Use the Free Colour Match first and it will be. If something is off, write to the atelier and we will make it right.